Privacy Policy

Last Updated: October 26, 2023

Float Shoe ("Float Shoe," "we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, floatshoe.com (the "Website"), or interact with our services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Personal Information Provided by You We collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, respond to a survey, or communicate with us. This may include:

Contact Information: Name, email address, postal address, phone number.
Order Information: Shipping address, billing address, and details related to products purchased.
Account Credentials: Username and password.
Communication Content: Any information you provide when contacting our customer service.

1.2. Automatically Collected Information When you visit our Website, we automatically collect certain information about your device and browsing activity. This data helps us understand how our Website is used and allows us to enhance your experience. This may include:

Device Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages viewed, referring/exit pages, timestamps, clickstream data, and other statistics about your interactions with our Website.

2. How We Use Your Information

The information we collect is utilized for various legitimate business purposes, including:

Service Provision: To process and fulfill your orders, manage your account, and provide customer support.
Communication: To send you transaction confirmations, shipping updates, service-related announcements, and respond to your inquiries.
Personalization: To tailor your experience on our Website and present content and product offerings relevant to your interests.
Marketing: To send you promotional materials, newsletters, and special offers, where you have provided consent to receive such communications. You may opt out at any time.
Improvement: To monitor and analyze trends, usage, and activities in connection with our services to improve the functionality, design, and content of our Website.
Security: To detect, prevent, and address technical issues, fraud, or other malicious activities.
Legal Compliance: To comply with applicable legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may disclose your information to third parties under specific circumstances:

Service Providers: We engage third-party companies and individuals to facilitate our services, perform Website-related services (e.g., payment processing, shipping, data analytics, email delivery), or assist us in analyzing how our Website is used. These third parties are obligated to protect your information and use it solely for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Consent: We may share your information with any other third party with your explicit consent.

4. Cookies and Tracking Technologies

Our Website uses "cookies" and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Website and hold certain information. Cookies are small data files placed on your device. We use these technologies for:

Essential Functionality: To enable core Website features, such as shopping cart functionality and user authentication.
Analytics: To gather data on Website traffic and user behavior, helping us improve our services.
Advertising: To display relevant advertisements to you on other websites based on your browsing history.

You have the option to accept or refuse cookies and know when a cookie is being sent to your device. However, if you choose to refuse our cookies, you may not be able to use some portions of our Website.

5. Third-Party Services and Links

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Correction: You have the right to request access to the personal data we hold about you and to request that we correct any inaccuracies.
Deletion: You may have the right to request the deletion of your personal information under certain circumstances.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in those emails or by contacting us directly.
Do Not Track: Our Website does not currently respond to "Do Not Track" signals.

To exercise any of these rights, please contact us at [email protected]. We may require specific information from you to help us confirm your identity and process your request.

9. Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]